Job Description:

We are seeking an attentive and courteous In Room Dining Server to join our team at The Sebastian Vail. This role requires a diligent individual who is committed to providing exceptional service directly to our guests in the comfort of their rooms. This is a fantastic opportunity for someone passionate about hospitality and eager to contribute to a top-tier guest experience.

Responsibilities:

- Deliver room service orders promptly and accurately to guests, ensuring all items are correctly prepared and presented.

- Maintain knowledge of menu items, ingredients, and preparation methods to answer guest inquiries confidently.

- Set up in-room dining tables following hotel standards, ensuring cleanliness and presentation excellence.

- Collaborate with the culinary and front desk teams to ensure seamless service and timely delivery.

- Address guest requests and inquiries courteously and efficiently.

- Ensure adherence to health and safety guidelines and hotel policies.

- Perform cleanup duties and return equipment to designated locations after service.

- Provide input to improve service and operations within room service.

Qualifications:

- Previous experience in a hotel or restaurant setting preferred.

- Strong customer service and communication skills.

- Ability to work in a fast-paced environment while maintaining attention to detail.

- Flexibility to work various shifts including weekends and holidays.

- Physical ability to lift trays and push carts.

- A positive and professional demeanor.

Benefits:

• Free onsite shift parking
• Discounted F&B, Spa Treatments & Retail up to 40% off
• 401K with Match

This job description is not all inclusive. The Sebastian Vail reserves the right to amend this job description at any time.

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. 

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.