**Position Overview:**

The Bell and Valet Person is the first point of contact for our guests and plays a crucial role in creating a warm and welcoming environment. This position involves assisting guests with their luggage, providing valet parking services, and ensuring a seamless arrival and departure experience. The ideal candidate will be enthusiastic, customer-oriented, and able to thrive in a fast-paced environment.

**Key Responsibilities:**

- Greet guests upon arrival with a friendly and genuine demeanor.

- Assist guests with luggage handling, including loading and unloading from vehicles.

- Provide valet parking services, ensuring vehicles are parked safely and efficiently.

- Maintain a clean and organized front entrance and lobby area.

- Answer guest inquiries regarding hotel services, local attractions, and dining options in a professional manner.

- Assist in managing the hotel’s transportation services, including shuttles and car rentals, when necessary.

- Uphold the highest standards of guest service and satisfaction at all times.

- Collaborate with front desk and concierge staff to ensure that all guest requests are fulfilled promptly.

- Monitor parking areas to ensure compliance with hotel policies and safety regulations.

- Support colleagues and management as needed to ensure smooth daily operations.

**Qualifications:**

- High school diploma or equivalent preferred.

- Previous experience in a hospitality or customer service role is a plus.

- Valid driver’s license with a clean driving record (required for valet duties).

- Ability to operate both manual and automatic vehicles (experience preferred).

- Excellent communication and interpersonal skills.

- Strong attention to detail and ability to multitask in a busy environment.

- Ability to lift heavy luggage and perform physical tasks.

- Flexibility to work various shifts, including evenings, weekends, and holidays.

Benefits:

• Free onsite shift parking
• Discounted bus pass for Eagle County & Lake County routes
• Discounted F&B, Spa Treatments & Retail up to 40% off
• Free onsite Chef prepared employee dining room with hot meals and salad bar

This job description is not all inclusive. The Sebastian Vail reserves the right to amend this job description at any time.

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. 

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.