Housekeeping Supervisor

Vail, CO

Employment Type: Full Time, Year-Round

Start Date: ASAP

Pay Rate: $25.00/hour

Schedule: Flexible schedule. Must be able to work weekends and holidays when needed.

Summary:

Responsible for planning, assigning, supervising and reviewing the work of a shift of housekeeping staff working in the evening shift; trains staff in work procedures; interacts with and resolves problems with the public or resort staff regarding services as well as guests and owners.

  • Plans, organizes, administers, reviews and evaluates the work of assigned staff. 
  • Assists in the selection, training, professional development and discipline of staff. 
  • Inspects work in progress and upon completion to ensure the quality and completeness of work performed.
  • Troubleshoots problems, resolves staff or guest complaints and provides technical assistance to staff as required.
  • Inspects cleaning of residences, hotel rooms & public areas and ensures that it is surgically clean, well maintained; reports the need for replacement or repair.
  • Ensures that staff follows safe working procedures, including using the proper safety equipment and cleaning standards. 
  • Reports the need for maintenance or repair of facilities to the appropriate supervisor; corrects or reports any fire or safety hazards and places barriers in public areas.
  • Supervises special clean-up or projects occurring during the assigned shift. 
  • Requisitions or purchases required material, equipment and supplies. 
  • Ensures that all hotel rooms, residence club units, public rooms and spa are serviced and cleaned daily in accordance with established standards.
  • Notifies the facilities department of areas needing attention in respect of maintenance. 
  • Answers Housekeeping office phone. 
  • Performs housekeeping duties as required. 
  • Engages with guests and owners in a daily basis. 
  • Ensures that services consistently meet customer specifications; responds to customer complaints/issues, communicates and follows up. 
  • Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team. 
  • Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Fun team with quality and luxury. Ownership and management invest in our staff and facilities, so if you join us, will invest in you!

Benefits are far above the competition.  

  • Full Time Year Round with full benefits such as 4+weeks Paid Time Off, Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance.
  • Free onsite Chef prepared employee dining room with hot meals and salad bar
  • Free onsite shift parking
  • Discounted F&B, Spa Treatments & Retail up to 40% off
  • 401K with Match

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In accordance with requirements of the Americans with Disabilities Act and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a smoke- free workplace

Important Notes

Note: The Federal Immigration and Reform and Control Act of 1986 requires that a DHS Employment Eligibility Verification “Form I-9” be completed for every new hire and that within 3 business days of beginning work every new hire must present to the employer documentation establishing his/her identity and authorization to work. This federal requirement must be satisfied as a condition of employment.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.